something that should be easy is making me pull me hair out

ok i have desided to do something sweet for my hubby. i will tell you at a later date what it is. however in the mean time it was suppose to be something sweet has turned into something that me discouraged, flustered, and annoyed. i am making phone calls that leave me wanting to choke the person on the other end of the phone. grrr. all i need is my questions answered and to pay some people but they wont even allow me to give them money. what kind of person does not want money???? a crazy one. as you can tell i am highly annoyed.